Employment Opportunities at WNCCHS 
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Patient Services Worker  (follow link for more)





INTERNAL POSITIONS

The following three positions are considered "internal" hires and as such, we are not accepting any outside applications for these positions.

Patient Support Team Leader
The Patient Support Team Leader position is an internal vacancy that requires previous experience as a Patient Services Worker at Western North Carolina Community Health Services. Essential qualifications include excellent communication and customer service skills, attention to detail, flexibility, the ability to multitask, and adapt to a fast paced environment. Primary duties include serving as a point person for accurate information for both patients and staff, delegating daily tasks amongst teammates to ensure the efficient collection of documentation required for daily closing; (i.e. Encounter Forms, reminder calls, Intergy Journal etc.)Ensuring the efficiency of the Urgent Care registration process; Coordinating teambuilding activities; Participating in quality management and training activities; coordinating team coverage.
Secondary duties include performing both customer service and administrative tasks that include greeting and registering patients upon arrival; notifying appropriate personnel; scheduling follow-up visits; canceling and rescheduling appointments; obtaining and entering patient demographic information into our database, as well as distributing pertinent information (i.e., insurance information) to other departments; collecting service fees and co-pays; answering phone calls and re-routing them to the appropriate personnel. 

​Patient Support Trainer
The Patient Support Trainer position is an internal vacancy that requires previous experience as a Patient Services Worker at Western North Carolina Community Health Services. Essential qualifications include excellent customer service skills, basic computer skills, medical office experience, the ability to speak in front of an audience, attention to detail, flexibility, the ability to multitask, and adapt to a fast paced environment. The primary responsibilities for the position include developing and updating training tools; Provide training to new hires as well as ongoing training for existing staff; Coordinating new hire orientation schedules; Participating in quality management activities. Secondary responsibilities include performing both customer service and administrative tasks that include greeting and registering patients upon arrival; notifying appropriate personnel; scheduling follow-up visits; canceling and rescheduling appointments; obtaining and entering patient demographic information into our database, as well as distributing pertinent information (i.e., insurance information) to other departments; collecting service fees and co-pays; answering phone calls and re-routing them to the appropriate personnel. 





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Minnie Jones Health Center
257 Biltmore Avenue
Asheville, North Carolina 28801
(828) 285-0622